I am sorry to hear about your issues. And I’d be happy to answer any questions you have, or to try to help explain things to you the best way I can so that you can hopefully solve all your problems. However, as a matter of principle, I won’t be giving out personal or contact information on the forums, since these forums are open source to all and forever. I would like to keep my personal privacy, and the only way I know how to do that is to use a pen name and to not give out personal information. I hope you can respect my position on this.
But I am patient and more than happy to communicate with you whenever you are able to write. An added benefit of doing it this way is that any golden nugget we discover together on the forums will be readable by future readers for whom the information may be a saving grace. Though I know this may make things more difficult for you in some ways, I would like to think we can make this work, if you’re up for it.
I’ll think about these things you listed and respond back soon with my thoughts.